Elevate is a founder-led IT team serving Springfield, Southwest Missouri and the Kansas City metro. Our founder has designed and run IT since 2007, for owner-led shops and publicly traded companies alike. You work with the people who design your systems, and everything we set up stays yours.
No pitch, and no access to your systems needed. Just a conversation about how your business works.
A small, founder-led team. Our founder has designed and run IT since 2007, from owner-led shops to publicly traded companies.
Everything we set up is written down, and the documentation is yours, so your IT never depends on one person’s memory.
We work with just about any technology a business runs: Microsoft 365 and Google Workspace, cloud servers, networks and Wi-Fi, phones, security tools and the software your team depends on. For the systems we look after, we standardize on a small set of proven tools, so support and maintenance stay simple.
Every step ends with something in writing that you keep.
A 30-minute conversation about how your business runs.
We walk through your systems and design around how you work.
Every part priced, so you can do it in stages.
We set up and migrate on a schedule you agree to.
Monitoring, maintenance and help when someone's stuck.
Examples for a made-up 14-person office. Yours are written about your business.
After the first call
What we heard
What we'd look at first
Yours either way
One page of it
Accounts and access
Also in the Blueprint: the network map, and the plan, in stages.
Every key in your name
September
What we did
What we noticed
Two people still get sign-in codes by text. We'll move them to an app.
Coming up
The front-desk PC is seven years old. We'll send a quote first.
One page, plain English
Business laptops, desktops and network gear, chosen for how each person works, configured, secured and ready to use the day it lands on the desk.
Help desk and maintenance, your network and internet watched and looked after, business phones, and Microsoft 365 or Google Workspace set up right.
Endpoint protection on every device, MFA and email protection, plus cloud backups of your files and email. Shown in your monthly report, not sold with fear.
Cloud moves, practical AI set up so your data stays where it should, and websites built for your business.
Systems and integrations designed for what you need, plus planning and straight answers about vendors, whether or not we run your IT.
Our free check looks at your email, website and domain settings. Your grade in about 10 seconds, and a plain report by email. Most local small businesses we've checked score a C or D.
Four complaints business owners often have about IT providers, and how we look after our clients instead.
It takes them two days to get back to me on something that should take 30 minutes.The run-around
Your questions go to the people who set up your systems, not to a queue that has to learn them first. On weekdays, we usually reply within a few hours.
I don't know what we're paying them for.Invisible work
Each month you get one page, in plain English, on what we did and what we noticed.
Every change turns into a surprise.Surprises
We explain what's needed and why before we start, and we tell you before we change anything your people will notice.
We asked what they manage for us and got the run-around.Held hostage
Passwords, accounts, licenses and documentation are kept in your name. You can see all of it, any time you ask.
There's no single price that fits every business. Managed IT is a monthly price per person, based on what we look after for you. Hardware and projects get a written quote before anything is ordered. Every proposal is itemized, so you can do the work in stages. It shows one price, and you can pay by card or bank transfer.
We run the handover, including the awkward conversation with your current provider. You get a written transition plan first, and nothing your people use changes without notice.
Good. We work alongside them: cover for vacations and sick days, a second opinion, and help with projects and security work they don't have time for. We're not there to replace anyone.
You're never relying on one person's memory. We're a small team, everything is documented, and the documentation and admin access belong to you.
Most IT work is done remotely today, and it's faster that way. When something physical is needed, we come on-site across Southwest Missouri, and to the Kansas City metro by appointment. New hardware arrives configured and ready to use.
We start with the basics that stop most real incidents: MFA on every account, patching, tested backups and email protection. Then we show you it's done, in your monthly report. We don't do scare tactics.
What happens after you book:
Pick a time. You get a confirmation with three questions to think about beforehand.
We talk for 30 minutes about how your business runs and what isn't working.
Afterwards you get a one-page written summary of what we heard and what we'd look at first. It's yours either way.
If it makes sense, we offer the IT Blueprint: a full walk-through of your systems and a written plan. If not, we say so, and we won't chase you.