What we do
Everything a growing business needs from IT, run by the same small team. Whatever you start with, we learn how your business works first. The lists below are examples of what we do, not the limit of it. If it's IT and it matters to your business, ask us.
Hardware Procurement
Business laptops, desktops and network gear, sourced for how each person works and delivered ready to use.
- A written quote with the model, the price and when it will arrive
- Set up and secured before it ships, with your apps installed
- Data moved over from the old machine
- Warranty registered in your name, and help if you ever need to use it
- Old equipment wiped securely if you want it
Returns and warranties are covered in our Refund & Return Policy.
Day-to-day IT
Keeping your computers, accounts and network running, and your people working.
Managed IT Services
We look after your computers, accounts and everyday IT, and help your people when they're stuck.
- Help desk and user support from people who know your setup
- Patching and maintenance of computers and servers
- Accounts and licenses kept tidy as people join and leave
- A one-page report each month, in plain English, on what we did and what we noticed
Managed IT is a monthly service.
Network Management & Monitoring
Your internet, Wi-Fi, switches and firewall, watched and looked after, so the network isn't what stops work.
- Monitoring of firewalls, switches and wireless access points
- Firmware updates and configuration backups
- Wi-Fi planned around where people actually work
- A network map and documentation that you keep
- Business-grade equipment, including Meraki and UniFi
Security
Protection on every device and around every account, shown to you rather than sold with fear.
Endpoint Security & Monitoring
Every laptop, desktop and server protected and watched, so a problem on one machine gets noticed quickly.
- Security software on every computer and server, managed from one place
- Monitoring and alerts for suspicious activity
- Encryption on laptops, in case one is lost or stolen
- Updates for Windows and the apps your people use
- Lost or stolen devices locked or wiped remotely
Cybersecurity
The protections around your people, your email and your data.
- Multi-factor sign-in (MFA) on every account
- Email protection, including the settings that stop others sending mail as you (SPF, DKIM and DMARC)
- Backups, with restores tested so you know they work
- Security awareness for your staff, without the scare tactics
We don't sell with fear. You see what's been done in your monthly report.
Cloud, AI and planning
Projects that move your business forward, planned around how you actually work.
Cloud Solutions
Moving to the cloud, or making the cloud you already have work properly.
- Microsoft 365 set-up and migrations: email, files and Teams
- Google Cloud and AWS for the servers and apps that belong there
- File sharing and permissions that match who does what
- Cloud backups, so your data lives in more than one place
We'll also tell you when something is better left where it is.
AI Implementation
Practical AI for everyday work, set up so it's useful and your data stays where it should.
- Finding the tasks where AI helps your people, and the ones where it doesn't
- AI assistants set up in the tools you already use
- Controls over what business data AI tools can see
- Training, so your staff use it well
- A written policy on how your business uses AI
IT Consulting
Planning, projects and straight answers, whether or not we run your IT.
Every project starts the same way: we learn how your business works first.
- Technology planning: what to change, in what order, and why
- Projects: office moves, new locations, migrations, network rebuilds
- Vendor guidance, and a second look at quotes you've been given
- Backing up your in-house IT person on the work they don't have time for
Not sure which you need? That's what the first call is for. We'll listen first and tell you honestly what we'd do.