Custom software integration for growing businesses

Most businesses run on several systems that don't talk to each other. Someone retypes the same information every day, or a report takes an afternoon to pull together by hand.

We connect the systems you already use through open APIs, and automate the steps in between, so data moves without anyone retyping it. When nothing off the shelf fits, we build the missing piece. Every system Elevate runs on, we built ourselves.

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When do your systems need connecting?

Someone copies data from one system into another by hand
A spreadsheet runs a critical part of the business and only one person understands it
Your software almost does what you need, but not quite
You've been quoted for a large system when you need something small and specific

What do custom integrations include?

Integrations through open APIs, connecting the systems you already use
Automations that take repetitive work off your team
Systems built in-house for the jobs packaged software does badly
Documentation, so the solution never depends on one person's memory

These are examples of what we do, not the limit of it.

What does a custom integration do?

A custom integration connects two systems so information moves between them without anyone retyping it. When something is entered in one, the other is updated.

Most systems offer an open API, which is a door a program provides so other programs can talk to it. We build the connection through that door.

What affects the cost of a custom integration?

The cost of an integration depends on how many systems are involved, whether each one offers an open API, how many steps the work has, and how tidy the data is.

It also depends on testing, documentation and whether you want changes later. We recommend starting with one connection, the smallest one that fixes a real problem. The quickest way to a real figure is a free IT assessment: a 30-minute call, no pitch.

Integration, automation or custom-built software?

An integration connects systems you already have. Automation takes a repeated step off your team, such as sending a reminder or filing a form. Custom-built software is for the jobs where nothing off the shelf fits.

Often the right answer is the first one, and sometimes it is none of them: a setting in the software you pay for may already do the job. We'll check that first.

Who benefits from a custom integration, and who doesn't need one?

Integration pays off when someone copies the same data between systems every day, when reports take an afternoon to pull together, or when only one person understands how the pieces fit.

If the retyping happens rarely, or your software already has a built-in link to the other system, you may not need a custom integration.

What are the risks of a custom integration?

An integration depends on the systems at each end. If one changes how its API works, the connection may need updating, and messy data can cause surprises.

We start small, test with the people who use it, and document the integration so it never depends on one person's memory.

How we start

1
We watch how the work is done today and find where time is lost.
2
We suggest the smallest thing that fixes it, often connecting what you have before building anything new, and agree the plan with you in writing.
3
We build it in stages, test it with the people who use it, and document it.

Questions

Do we have to replace our current software?

Usually not. Most of the time the best answer is to connect what you already use, or automate the step in between.

Who owns what you build?

You do, once it's paid for: what we build for you and its documentation are yours to use and keep, and the accounts it runs in are in your name.

Can we start small?

Yes, and we'd recommend it. We'd rather solve one real problem well, then build on it once it's proven.

Talk it through with us. Thirty minutes, no pitch.

We work with growing businesses across the US, remotely and on-site.